Privacy Policy / Datenschutzerklärung.

Last updated: March 24, 2025

This Privacy Notice for copriso Gmbh which operatesvocayo.ai ("we," "us," or "our") describes how we collect, use, store, and share your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. What Data Do We Collect?

We may collect the following personal data:

Identifiers: Name, email address, phone number, mailing address.
Account Information: Usernames, passwords, authentication data.
Payment Data: Payment instrument details (processed securely via third-party payment providers).
Device and Usage Data: IP address, browser type, operating system, access logs, usage activity.

We do not process sensitive personal data such as racial origin, religious beliefs, or health-related data.

2. How Do We Use Your Data?

We process personal data for the following purposes:

To create and manage user accounts.
To provide, improve, and personalize our services.
To process transactions and manage billing.
To respond to customer inquiries and offer support.
To comply with legal obligations (e.g., tax, accounting, fraud prevention).
To enhance security and prevent unauthorized access.

We only process your data when we have a lawful basis, such as contract fulfillment, legal obligation, legitimate interest, or your explicit consent.

Your personal data may be shared with:

Service Providers: Cloud hosting, analytics, payment processors.
Legal Authorities: When required by law or regulatory obligations.
Business Transfers: In the event of a merger, acquisition, or sale.

We do not sell personal data to third parties. If data is transferred outside the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

4. Data Retention

We retain personal data only as long as necessary for the stated purposes or as required by law. When no longer needed, data is securely deleted or anonymized.

As an EU resident, you have the following rights:

Access Portability: Request a copy of your personal data.
Correction: Request to update inaccurate data.
Deletion: Request erasure of your data where applicable.
Restriction Objection: Limit or object to processing under certain conditions.
Withdraw Consent: If processing is based on consent, you can withdraw it anytime.

To exercise your rights, contact us at [support@vocayo.ai]. You also have the right to file a complaint with your national Data Protection Authority (DPA).

6. Security Measures

We implement robust technical and organizational measures to protect your data, including encryption, access controls, and secure storage. However, no system is entirely immune to security risks.

7. Cookies Tracking

We use cookies and similar tracking technologies for website functionality, analytics, and marketing. These may include session cookies, persistent cookies, and third-party cookies. You can manage your cookie preferences via our Cookie Settings page. For more details, please see our full Cookie Policy.

8. Social Logins

If you choose to log in using social media accounts (e.g., Github, LinkedIn), we may collect certain profile information from these third parties, such as your name and email address. This data is used solely for authentication and account management purposes. We do not control how these providers handle your data—please review their respective privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified through our website or direct communication.

10. Contact Us

For any questions or data requests, please contact:copriso GmbH
Pappelallee 78/79
10437 Berlin
Email: support@vocayo.ai
Phone: +49 30 21923975